Labour Productivity Consultant - London, United Kingdom - Fourth Ltd

Fourth Ltd
Fourth Ltd
Verified Company
London, United Kingdom

7 hours ago

Tom O´Connor

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Tom O´Connor

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Description

Labour Productivity Consultant

Location:
London

Hybrid working available


Contract:
Permanent


Salary:
£45,000-£50,000


Fourth
We are a rapidly expanding, US Private Equity backed, high-growth technology business based in Macclesfield.

An exciting business with continuous growth plans for the next few years, this role reports into our Assistant Financial Controller providing a strong mentor and succession plan for future growth.

The business is extremely well known for their flexible & supportive approach internally and externally and we are looking to find someone keen to enhance their career in this environment.

This opportunity will allow you to build on your current knowledge whilst gaining a wider breadth of management accounting and commercial exposure.


You will be a highly confident and motivated individual with prior operational experience in the hospitality industry, ideally using Fourth Solutions.

This individual will work with our Sales, Project Management and Customer Success teams in every stage of the customer life cycle to provide Solution and Industry based knowledge and expertise.


You will work closely with Fourth's prospects and customers understanding their business, operating practices, opportunity for process improvement, identifying growth opportunities and labour demands.

You will develop a deep understanding of Fourth's Customers and provide guidance to their teams on how to maximise their return through utilising Fourth's scheduling tools.


This role involves site visits to customer locations across the UK, therefore flexibility of working hours as well as the ability to adapt to our Customers' requirements is necessary.

You will build great relationships and act as an ambassador for the company and our products, consulting on best practice and sharing industry experience and expertise.


The role...

  • Collecting and collating information and data necessary to enable the creation of demand metrics within the various Scheduling solutions through a combination of site visits, discussion, observation and timings, calculation & analysis.
  • Delivery of readied solution containing scheduling metrics as part of the implementation process. Presenting the findings from visit/review/analysis process and articulating opportunities, challenges, potential return on investment and proposing a suitable path forward.
  • Ensuring all qualified sales opportunities are supported through the sales cycle, maximizing chances of sales success and delivering optimal deal size every time.
  • Supporting the successful implementation of the Scheduling solutions through customer engagement sessions, training and aftercare.
  • Maximising user adoption and return on investment for Fourth's customers, expanding user adoption of Fourth's scheduling solution through aftercare projects, regular reviews and guidance.
  • Operational experience within the hospitality sector
  • Experience consulting with Customers and solving problems through creative technical solutions.
  • Balanced and observant with an ability to identify and tactfully communicate productivity opportunities to our customers
  • Exceptional presentation, solution demonstration, training and meeting facilitation skills.
  • Ability to work independently and deliver to timelines
  • Emotional intelligence and ability to communicate at all levels
  • Focused, with a meticulous attention to detail
  • Driven to deliver to standards of excellence
  • Analytical, logical, organised zed, and creative.
  • Comfortable working in a team environment yet confident enough to achieve your results in an independent manner.
  • Friendly, polite, professional and flexible

Our Story


In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions.

Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain.

The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

-
Fourth is an Equal Opportunity Employer_

  • All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status._

Job Types:
Full-time, Permanent


Salary:
£45,000.00-£50,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Compan

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