Community Safety Officer - Manchester, United Kingdom - MSV Housing Group

MSV Housing Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location Greater Manchester (Agile)

Hours of Work: 35 hours per week

Closing date: 28 March 2024

Interviews: 10th April 2024

At MSV Housing we're committed to making sure our customers have good quality and safe homes and our Community Safety Officers are key to making this happen.

We are currently looking to recruit a Community Safety Officer to join our established team.

Reporting to our Community Safety Manager our Community Safety Officers contribute to the implementation of intervention policies designed to prevent crime, anti-social behaviour and the fear of crime for our customers.

Providing a customer focused service our Community Safety Officers managed their own case load, working with key partners and outside organisations they take necessary actions to reduce crime and disorder.

What do our Community Safety Officers do;

Managing an assigned case load of antisocial behaviour.
To provide support and assistance to witnesses in cases of antisocial behaviour.
To effectively manage any domestic abuse and hate crime cases reported to the Group and work with the appropriate agencies to support the customer(s) and the Group.
To effectively manage any safeguarding cases ensuring close links with relevant agencies and teams.
To prepare cases for legal work, including drafting statements, liaising with solicitors and attendance at court as and when required

What we are looking for;

Good standard of education including Maths and English
Experience of delivering a variety of services to tackle antisocial behaviour
Experience of working in a community setting
Ability to manage and prioritise work to meet deadlines.
Skilled in ICT packages including Microsoft
Passionate about providing a customer focussed service and improving communities.

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
25 days holiday per year and bank holidays increasing to 33 days from April 2024, plus a holiday buy scheme
Company pension scheme with up to 10% matched contributions
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering antiracism, LGBTQ+, disability and longterm health conditions, carers, and menopause.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

If you wish to discuss the roles informally, please contact Louise Shackcloth, Community Safety Manager on

We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.

We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire.

Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are 'rightsizing'.