- Manage email & telephone enquires both internal & from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Scheduling appointments, meetings, ensuring diaries are kept up to date.
- Maintaining accurate records.
- Provide support to the wider response maintenance team.
- Deal with customer account queries and resolve these effectively
- Check details on orders & reports to ensure accuracy and timely processing
- Experience and Skills required:*
- Previous administrative experience desirable, (not essential as full training will be given).
- Be able to demonstrate reliability, flexibility, and adaptability.
- Ability to work on own initiative, work accurately under pressure,
- Excellent computer knowledge including MS Office
- Strong planning & communication skills.
- The ability to work on your own and as part of a team.
- Career progression
- Competitive Salary
- Other employee benefits
- Company pension
- Free parking
- On-site parking
-
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Customer Service Administrator - Dungannon, Co. Tyrone, United Kingdom - McElroy Resourcing
Description
*Administrator*
Want to apply Read all the information about this position below, then hit the apply button.
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.
*Duties:*
If you are interested in this position, click on the *apply* link below or call ** for more information
INDADM
Job Types: Full-time, Permanent
Pay: £24,000.00-£25,000.00 per year
Benefits:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Experience:
* customer service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person