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Customer Service Administrator

    Customer Service Administrator - Dungannon, Co. Tyrone, United Kingdom - McElroy Resourcing

    McElroy Resourcing
    McElroy Resourcing Dungannon, Co. Tyrone, United Kingdom

    3 weeks ago

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    Description

    *Administrator*

    Want to apply Read all the information about this position below, then hit the apply button.

    The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

    *Duties:*

    • Manage email & telephone enquires both internal & from the public.
    • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
    • Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
    • Scheduling appointments, meetings, ensuring diaries are kept up to date.
    • Maintaining accurate records.
    • Provide support to the wider response maintenance team.
    • Deal with customer account queries and resolve these effectively
    • Check details on orders & reports to ensure accuracy and timely processing
    • Experience and Skills required:*
    • Previous administrative experience desirable, (not essential as full training will be given).
    • Be able to demonstrate reliability, flexibility, and adaptability.
    • Ability to work on own initiative, work accurately under pressure,
    • Excellent computer knowledge including MS Office
    • Strong planning & communication skills.
    • The ability to work on your own and as part of a team.
    *The successful candidate will receive:*
    • Career progression
    • Competitive Salary
    • Other employee benefits
    *What you need to do:*

    If you are interested in this position, click on the *apply* link below or call ** for more information

    INDADM



    Job Types: Full-time, Permanent

    Pay: £24,000.00-£25,000.00 per year

    Benefits:
    • Company pension
    • Free parking
    • On-site parking
    Schedule:
    * Monday to Friday

    Education:
    * A-Level or equivalent (preferred)

    Experience:
    * customer service: 1 year (preferred)

    Licence/Certification:
    * Driving Licence (preferred)

    Work Location: In person


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