Claims Assistant - Newcastle upon Tyne, United Kingdom - NorthStandard

Tom O´Connor

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Tom O´Connor

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Description

In this exciting role, you'll be responsible for the handling of and assisting with P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.


Your main duties will include:


  • Handling claims for our shipowner members within the geographical sector, including personal injury matters, cargo claims, and preload steel surveys.
  • Dealing with claims from inception to completion including settlement within your authority level
  • Setting up of claims on our internal claims system once incidents have been created and monitoring their progress.
  • Liaising with shipowners members throughout the claim.

Assisting, supporting and dealing with:

  • General research, including liaising with Claims Executives, Loss Prevention and other departments.
  • Preparation of presentation material using PowerPoint.
  • Preparation and maintenance of spreadsheets and databases.
  • Assisting geographical sectors in developing and maintaining client relationship management data.
  • Assisting as required within the geographical sector.

Ideally, you'll have:

Essential Skills/Qualifications/Experience

  • Basic knowledge of shipping terms and common ship operations.
  • IT literate with a good working knowledge of MS Office and adaptability.
  • Efficient & effective administration skills, demonstrating attention to detail.
  • Strong planning and organisational skills with the ability to cope with demanding workloads.
  • Selfmotivated, proactive and assist as required.
  • Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate both verbally and in writing.
  • Flexible with availability to be able to service needs of clients and geographical sector colleagues.
Preferred Skills/Qualifications/Experience

  • Legal (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry.

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