Claims Assistant - Newcastle upon Tyne, United Kingdom - NorthStandard
Description
In this exciting role, you'll be responsible for the handling of and assisting with P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.
Your main duties will include:
- Handling claims for our shipowner members within the geographical sector, including personal injury matters, cargo claims, and preload steel surveys.
- Dealing with claims from inception to completion including settlement within your authority level
- Setting up of claims on our internal claims system once incidents have been created and monitoring their progress.
- Liaising with shipowners members throughout the claim.
Assisting, supporting and dealing with:
- General research, including liaising with Claims Executives, Loss Prevention and other departments.
- Preparation of presentation material using PowerPoint.
- Preparation and maintenance of spreadsheets and databases.
- Assisting geographical sectors in developing and maintaining client relationship management data.
- Assisting as required within the geographical sector.
Ideally, you'll have:
Essential Skills/Qualifications/Experience
- Basic knowledge of shipping terms and common ship operations.
- IT literate with a good working knowledge of MS Office and adaptability.
- Efficient & effective administration skills, demonstrating attention to detail.
- Strong planning and organisational skills with the ability to cope with demanding workloads.
- Selfmotivated, proactive and assist as required.
- Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate both verbally and in writing.
- Flexible with availability to be able to service needs of clients and geographical sector colleagues.
- Legal (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry.
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