Manager, Account Executive - United Kingdom - Cloud 9 Recruitment

Description

Cloud 9 are working with a leading packaging manufacturing company who, due to continued growth, are looking for an Internal Account Manager to join their dynamic and successful team.

Based in the West Midlands you will be responsible for managing a portfolio of existing accounts (worth £1m approx.) You will be joining a company who is very employee focused, and who offers extensive training and development opportunities in a highly supportive environment.

As Internal Account Manager you will be responsible for overseeing a varied portfolio of accounts, ensuring customer needs are met and acceptable margins are achieved.

You will provide a high level of customer service which will in turn develop additional sales and/or repeat and new business.

Be the main point of contact for all issues and matters surrounding all customer account management.

• Manage and develop a portfolio of existing accounts to ensure repeat business or new opportunities.
• Gain a good knowledge of, and promote, company products and services.
• Provide feedback to and communicate with Head of Sales regarding any issues or fluctuations of customer performance or spends.
• Identify areas for improvement with their customer base, exploring new product ranges, services or innovative ideas.
• Forecast and track account spends and usage figures.
• Prepare appropriate documents to report to the Head of Sales if and when required.
• Work closely with the sales team to identify new business opportunities.
• For each customer account set objectives and targets.
• Work closely with internal sales office ensuring the smooth running of all accounts with regards to schedules and deliveries etc.
• Experience working within the packaging/manufacturing industry.

Ability to demonstrate successful sales record.

A good knowledge of services approaches.

Thrive on providing first class customer service.

Excellent computer skills.

Highly organised, good time management; You will receive a starting salary of circa £30k, plus bonus, mobile and laptop.