Sales Assistant - England, United Kingdom - Simon Acres Group

Description

The Client:

My client are a small independent Kitchen Design Company that have a desire to deliver first class service and products in the kitchen industry.

The owner has been a kitchen expert for over 16 years, crafting a successful luxury brand selling kitchen worktops and has now set out to do the same in the kitchen design industry, partnering with the best kitchen manufactures he has worked with over the years to deliver a product that is 1st class from beginning to end.

Job description:

We are currently looking for a customer-focused sales assistant to join our passionate team.

Being a new showroom, we require a salesperson who is hungry and ready to hit the ground running with a drive and passion for sales.

As a sales assistant, you will play a crucial role in assisting customers through their journey.

You will also play an integral part in working alongside the design team and helping support the growth of the showroom.

You will be responsible for providing personalised guidance, demonstrating product features, and ensuring an exceptional experience for every customer who walks through our doors.

Key responsibilities:

Compose and manage e-mails:

You will have to write and respond to emails in a professional manner. This will involve potential clients, existing customers and internal team members.

Lead follow-up:

Proactively follow up on leads generated through various channels, including inquiries received via email, website, or phone. Implement effective follow-up strategies to nurture leads and move them through the sales funnel.

Email Response Management:

Promptly respond to incoming emails from prospective and current customers, addressing inquiries, providing product information and offering assistance as needed.

Telephone Outreach:

Conduct outbound calls to leads and prospects with professionalism and enthusiasm.

Engage in meaningful conversations to understand their needs, showcase our product offerings, and schedule appointments for the showroom visits or consultations.

Teamwork:

You will be required to liaise and work alongside other departments in the company.

As a small business it's imperative communication is clear and all members of the team are respected at all times.

Benefits

Competitive salary with performance-based incentives

Opportunity to grow within a small independent business meaning vast progression routes and a chance to shape the direction of the company