Senior Freight Forwarder - Feltham, United Kingdom - Freightserve recruitment

Freightserve recruitment

Verified Company

Feltham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Freightserve recruitment are looking for an experienced Freight person who has either Airfreight Export or Import (or both) experience. The company are in a period or growth.

Job Description:

The company is a busy wellestablished freight forwarder, currently going through significant growth. This company specialises in time sensitive cargo, predominantly in the aviation and pharmaceutical industries, where the highest levels of customer service are always required on a 24/7 basis.

The role is extremely varied where you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish.

You will be responsible for arranging shipments by the appropriate method to suit the client's requirement i.e. airfreight, road freight, courier and sea freight.

You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time.

The client frequently transport dangerous goods, so any knowledge of hazardous cargo, would be advantageous.

In return, our client offers a fantastic working environment with a great reputation for staff retention where development and progression are rewarded.

Tasks and responsibilities:

Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, airline bookings, liaising with overseas agents/customers until delivered).

Strong customer relationships to understand requirements and always deliver excellent customer service.

Airline booking and processing relevant import/export documentation including AWB's, CMR's and BOL's.

Submitting Import & Export Customs entries using CDS.

Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients.

Quotations, pricing and invoicing clients.

Requirements:

a) Skills and experience:
Minimum 3 years' experience in in a start to finish role ideally in Air Freight Imports.

Customs entry experience (imports, exports or ideally both) with a great understanding of Customs procedures and the Customs Tariff.

Knowledge and awareness of dangerous goods.

Customer service - excellent telephone manner and communication skills.

Computer literate - high level on Microsoft Word/Excel.

Experience in time sensitive cargo including pharmaceuticals and aviation is advantageous.

In house systems - use of BoxTop or ASM Sequoia would be advantageous.

b) Desired characteristics:
Hard working & enthusiastic with a high level of attention to detail.

A positive can-do attitude, with a willingness to learn/take responsibility and develop new skills.

Quick problem-solving ability, particularly when working under pressure.

Excellent communication and customer service skills, with ability to build relationship with clients and deliver a high level of customer care.

The ability to adapt to changing circumstances.

What is offered:
The company is offering a base salary between £30K - £40K (DOE)

General hours are Monday to Friday 08:4- 17:30hrs plus out of hours / weekend call-outs (on roster)

Additional remuneration for weekend/out of hours cover plus Christmas bonus.

Full time permanent job offering opportunities for progression where individual performance is recognised and rewarded.

Genuine support from an agile, young team of hard working, dedicated individuals with regular 3-month appraisals.

Friendly working environment where opinions and fresh ideas are actively encouraged.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Job Types:
Full-time, Permanent

Salary:
£30,000.00-£40,000.00 per year

Benefits: