Customer Experience Assistant - Chester, Cheshire, United Kingdom - Marks Sattin

Description

My client is currently looking for a Customer Service Representative to join their team based in Chester, full time in office.

They are a leading designer and producer of medical devices for a range of medical fields, with their headquarters being based in China.

It is a fantastic opportunity to join the team in office, working Monday – Friday from 8:30AM – 5:00pm on a permanent basis.

Help to provide solutions where kit/implant availability is an issue.
Help develop procedures that insure consistent elevated levels of customer service.
Be the point of contact for customers and salespeople advising/supporting where necessary to aid growth of the businesses.

To be a proactive member of the Customer Services Team, giving support and advice to other team members where necessary.

Help motivate and foster a team ethic through all operation functions.
Follow all standard operating procedures and quality and regulatory guidelines.
Experience in similar customer service role.

Language:
Good comprehension of written and spoken English