Administration Officer - Newcastle upon Tyne, United Kingdom - All Temps Recruitment Ltd

All Temps Recruitment Ltd

Verified Company

Newcastle upon Tyne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit an experienced Administration Officer to work in a busy Community Disabilities team within a local Government office.

The role

To support the team to provide an efficient and effective service by providing a professional and accurate administrative support service.
To provide general and clerical support to the Community Learning Disabilities Team.
To provide a professional reception to callers and assist to signpost to appropriate professional or service.
Completion of and aiding with a range of administrative tasks including minute taking at safeguarding meetings and complex Muti agency meetings.
Contribution to the improvement and development of office systems.
Word processing and production of reports, taking of minutes at meetings and production of the draft and final documents following the meeting. Including letters and correspondence and other written work as necessary.
Supporting at meetings and taking detailed and accurate notes at performance management, fact find and disciplinary meetings and producing the records of these meetings.
Coordinate all aspects of complex case meetings: including arranging meetings, distribution of all documents prior to meetings and minute taking.
Minute taking at client reviews and/or other client MDT meetings as required.
Input and extraction of information from computerised client databases.
Answering the telephone and dealing with initial queries.
Undertaking financial processing activities such as processing of orders/invoices, in accordance with financial regulations
Assisting with electronic and paper diary management, ensuring that appointments are made and communicated effectively.
Operate a switchboard.
Filing and maintaining of client records.
General clerical and administrative tasks as necessary e.g., dealing with incoming and outgoing mail, photocopying, stock control and reordering, petty cash, arranging bulk printing and arranging meetings.
Organise travel for clients to and from respite/playschemes etc, coordinating taxi shares to save money.
Providing a meet and greet service where needed for visitors.
Attend and contribute to meetings, including team meetings, and ensure attendance at relevant briefings.
Always maintain confidentiality, advising an individual if the information they have provided cannot be kept private (e.g. a safeguarding issue)

The person

Must have the ability to demonstrate initiative and selfmotivation as well as being able to follow instructions.
Excellent written and verbal communication skills
Good literacy and numeracy skills
Proven IT skills and knowledge of administration systems and processes.
Knowledge and ability to confidently use a range of IT software packages including Excel and Word
Accurate typing skills
Ability to work in a flexible and responsive way.
Competent in minute taking or speedwriting.
Experience of working in a busy administrative environment
Experience of working with customers.
Experience of managing sensitive and complex information electronically
Relevant Admin
Knowledge of Excel, Word and outlook