Events and Engagement Officer - London, United Kingdom - UK Civil Service

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    Description

    Job summary

    The Events and Engagement Team plays a key role in engaging the public in the Senedd�s work. The team leads on activity that showcases the Senedd as a focal point of Welsh public life, both as a building and an institution. We strive to engage communities across Wales, �attracting diverse audiences to increase their level of understanding of the Senedd�s work, and how they can get involved to use their voice.���

    As the Senedd�s Event and Engagement Officer you will play an integral part in delivering a dynamic and professional programme of Senedd led events and activities.� These promote understanding of the democratic process through active participation, and include the delivery of in person, hybrid and virtual events on the Senedd estate and in the community.��

    You will support the Events and Engagement team with major events, estate takeovers and corporate calendar events. You will provide advice and assistance to multiple service areas, customers and stakeholders whilst identifying opportunities for continued improvement.�

    You will also identify new ways of engaging with our target communities across Wales off-site and/or through virtual means, working closely with other teams in Engagement Services to achieve our objectives.�

    The post sits within Engagement Services, and the successful candidate will report to the Senedd Events and Engagement Manager.�

    Job description

    Key tasks:

  • Assist the team to plan, design, deliver, and evaluate community engagement programmes that showcases the Senedd�s work across Wales, and celebrates diversity and inclusion.���
  • Lead on and deliver specific Senedd led event campaigns, to include liaising and coordinating with supporting Service Areas.�
  • Explore opportunities for the Senedd to be represented across Wales in a way that is innovative, engaging and impactful while working with key partners to ensure success.��
  • Work with the team to ensure the Senedd estate (Senedd, Pierhead, Ty Hywel, North Wales office) is used in a meaningful way through exemplar events that leave a positive impression of the Senedd and its work with attendees, participants, and organisers.��
  • Support the department�s work in planning activity in a timely manner.��
  • Support colleagues in the delivery of major events such as homecomings, official openings, and any such event that positions the Senedd as a focal point and at the heart of Welsh civic pride.�
  • Support the Events team to manage external contractors, stakeholder and supplier relationships.�
  • Ensure effective communication between relevant teams and departments, supplying information and briefings on events. Provide event management advice and assistance to all relevant service areas and organise multiple events simultaneously.�
  • Manage effective administrative systems to ensure the efficient and streamlined delivery and management of the events programme. Responsible for facilitating on-site, hybrid and virtual Senedd events and for all event equipment and resources required.�
  • Work creatively with the Events team to explore and develop new ideas to engage with our communities on and off site.�
  • Administrative tasks that support the service, including reclaiming costs and support with promotion activities.��
  • Person specification

    Job Specific Criteria:

  • Experience in assisting to deliver innovative events and other engagement activities to achieve objectives, both in person and online.� �
  • Ability to build excellent relationships with internal departments and external stakeholders.���
  • Experience of working effectively with groups, and individuals to engage marginalised communities.�
  • Excellent customer service and Communication skills with the ability to provide the best service to a wide range of customers, including senior officials and VIPs.�
  • Excellent attention to detail and the ability to prioritise multiple and varying tasks to deadlines.�
  • Welsh language criteria:

    The language skills for this post have been assessed Courtesy Level Welsh.

    Candidates should have the ability to:

  • To pronounce Welsh names, answer the telephone, greet people or make introductions bilingually
  • To understand and use proactively familiar, everyday, expressions
  • To understand very short texts where people are giving basic information about themselves or others in correspondence, on forms or to interpret content using the technology available.
  • If the successful candidate does not possess these skills, they will be expected to commit to learn them during an agreed period. For further information on the Welsh language levels, please

    Benefits

    Alongside your salary of �27,365, Welsh Parliament contributes �7,388 towards you being a member of the Civil Service Defined Benefit Pension scheme.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A with an average employer contribution of 27%