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- Data processing of engineers reports and paperwork and emailing to customer within timeframes
- Issuing customer quotations and emailing those to customers
- Managing incoming telephone and email queries
- Logging customer faults and processing within tight timeframes
- Updating customer purchase orders on salesforce and actioning appropriately
- Data processing of sourcing requests
- Data processing of pricing requests, updating salesforce and the customer when required.
- Dealing with the return of service exchange parts from the service engineers
- Cover annual leave for the service coordination and parts team when required
- Allocating engineers to jobs when required and updating the customer accordingly
- Previous customer service and administration experience is essential
- Experience working on a CRM system ( Salesforce desirable not essential)
- Good IT skills
- Ability to work in a busy environment and towards targets
- Adaptable & enjoy working as part of a team.
- Able, authentic and approachable
- A positive can-do approach
Parts and Service Administrator - Quedgeley, United Kingdom - Juice Recruitment
Description
Juice Recruitment is delighted to be working with a growing company who are looking to appoint a Parts and Service Administrator to join their friendly and dynamic team.
Key Responsibilities:
Experience and Requirements:
Salary up to £27,000 per annum depending on experience