Hotel Receptionist - Stanley, United Kingdom - South Causey Inn
Description
Here at South Causey Inn, we are looking to employ a Full Time Receptionist.Due to working hours and rural location your own transport is required. The applicant must have prior Hotel Receptionist experience working in a fast paced environment. We are looking for a person who is a team player but can also work independently.
Having a good work ethic is essential and the applicants must be prepared to work weekends, evenings and early morning shifts.
Some of the duties you'll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, and preparing for the shift ahead.
- Experience in a similar or front facing customer service role with an outgoing and bubbly personality
- Strong communication skills through a variety of means
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and nonroutine tasks. As a 7 day a week operation, shifts will be based on 5 days from 7 (full time)
- High attention to detail and accuracy great at managing one's own time
You will be expected to deliver a high-quality experience to all guests and be motivated to ensure excellent customer service at all times.
Salary:
£11.00-£12.00 per hour
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Co
Durham DH90LS:
reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Application deadline: 15/07/2023
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