Hotel Receptionist - Stanley, United Kingdom - South Causey Inn

Tom O´Connor

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Tom O´Connor

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Description
Here at South Causey Inn, we are looking to employ a Full Time Receptionist.
Due to working hours and rural location your own transport is required. The applicant must have prior Hotel Receptionist experience working in a fast paced environment. We are looking for a person who is a team player but can also work independently.


Having a good work ethic is essential and the applicants must be prepared to work weekends, evenings and early morning shifts.

The applicants must be trustworthy and able to provide references from previous employment.


Some of the duties you'll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, and preparing for the shift ahead.

About You...

  • Experience in a similar or front facing customer service role with an outgoing and bubbly personality
  • Strong communication skills through a variety of means
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and nonroutine tasks. As a 7 day a week operation, shifts will be based on 5 days from 7 (full time)
  • High attention to detail and accuracy great at managing one's own time
In this role, you will play a key role in all aspects of the Reception team.

You will be expected to deliver a high-quality experience to all guests and be motivated to ensure excellent customer service at all times.


Salary:
£11.00-£12.00 per hour


Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Co

Durham DH90LS:
reliably commute or plan to relocate before starting work (required)


Work Location:
In person

Application deadline: 15/07/2023

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