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- Has a minimum of 12 months years working in a B2B environment in an account exec or operations role
- Can show evidence of exceptional attention to detail and customer focus
- Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills
- Can quickly build a strong working knowledge of our website and webinar platforms (amongst others) in order to deliver excellent service to our clients and identify new ways to deliver our services. Please send CV's to
Event Operations Manager - London, United Kingdom - Media Search Inc.
Description
Event Ops Manager - WebinarsOnline Publisher – Life Science PublisherUp to £32, days holiday + on the job trainingLondon x 2 office (rest from home) My client is a specialist online bioscience publisher based in London, focussing on the cutting edge of biomedical R&D, including cell and gene therapy, immuno-oncology and vaccines, and are passionate about delivering high value content in innovative digital formats to the global technology space.
It's a hybrid role with 2 days per week spent with the team in central London (London Bridge), and the rest at home.
The role will initially include:
Acting as the internal contact point for all team members to direct information and requests for a specified list of client accountsUsing our project management system to efficiently manage account and webinar operationsOperational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting)
Preparation of all webinar reporting, including registration/attendance lists and statsResponsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content)Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processesWe are looking for someone who: