- Monitoring, motivating, and managing the Repairs and Maintenance team.
- Monitoring performance of partnering contractors and ensure KPI's around repairs are being met.
- Providing industry leading customer service to tenants through a high performing and resident centred service.
- The quality and delivery of their planned Major works programmes and projects. Overseeing contractors installing new windows, roofs, kitchens, bathrooms, etc.
- Covering refurbishment, planned investment, mechanical and electrical works, and fire safety remediation.
- 3-5 years experience within a similar role within Social Housing or Property Management.
- A minimum of a HNC in Surveying / similar level qualifications (Ability to consider individuals with extensive experience)
- a full UK driving license and own vehicle and be happy to travel to multiple sites within a patch.
- An ability to demonstrate financial understanding, risk management skills, and reporting. Presenting to internal stakeholders is a requirement of the role. You will also be a strong communicator who demonstrates excellent negotiation and dispute-resolution skills.
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Delivery Programme Manager - Stratford, Greater London, United Kingdom - Social Housing Recruitment
Description
Delivery Programme Manager – 4 Month FTC - South London – Up to £28 per hour
Social Housing Recruitment are working exclusively with one of London's leading housing associations who have a true passion for excellent customer service and ensuring the highest levels of resident's satisfaction to find a Delivery Programme Manager for their Major Works Programme.
This role will report into the Partnership Manager and be responsible for the project management of planned major works across their southern portfolio, providing service innovation and to ensure staff are motivated to provide the highest levels of service to its residents and communities.
The role is ideal for individuals who feel that variety is the spice of life, with extremely varied projects that will rarely make one day like the other, working for a prominent organisation within the sector that are passionate about customer satisfaction, a positive work-life balance for their staff and the ability to work with top tier contractors.
Key responsibilities of the Delivery Programme manager include:
If you are interested in discussing this further, please apply today
