IT Helpdesk Engineer - London, United Kingdom - CPS Group (UK) Limited

Description

Job Title:
Internal IT

Engineer Department:
Group IT

Location:
London / Cardiff offices (Hybrid)

Salary:
Up to £33, % Bonus

CPS is supporting a UK-wide MSP in hiring an IT Manager to their IT Function. This role is pivotal to delivering, maintaining, and supporting the internal IT infrastructure.

The main purpose of the role is to provide 1st and 2nd line support to the business through end-user support, whilst also supporting the on-going maintenance and improvement of systems.

There will also be opportunities to deliver digital transformation projects across the business.

This is an amazing opportunity for an Engineer who is looking to join a high-performing team, and an organisation that will support and propel future career opportunities.

1st and 2nd Line Support), quickly analyse the nature of queries and customer problems and provide suitable solutions within service level agreements.
~ Proven track record in resolving IT-related issues.
Experience supporting Microsoft Desktop (Windows 10, 11, Microsoft Office, SharePoint and Teams).
Understand the fundamentals of Cyber Security and the application of policies.
Experience with Active Directory, Azure Active Directory, Exchange, Microsoft 365, Microsoft
Endpoint Manager (Intune), Microsoft Defender for O365 and Microsoft Defender for Endpoint.

Experience Supporting Microsoft Server.
10% Bonus
~ Private Medical Insurance
~ Life assurance
~ Enhanced family leave
~ Length of service awards
~ Continuous Training
~ Flexible working
~ Cycle to work scheme
~ Agile working
~ Cultural champions – Focusing on celebrating our diversity
~