Mobile Field Technician - Greater Manchester, United Kingdom - Inivos

Description

Inivos are looking for a Mobile Service Technician to join our Inivos team.

This role will be successful in its delivery with regular visits to our clients on the north and our hub in Bolton.

We are inquisitive and we like to understand, not just for the sake of more knowledge but to fuel our innovation in new products, services, and solutions for our customers.

At its core, Inivos is a specialist medical technology business developing, manufacturing, and supplying products and services to enable hospitals and healthcare facilities to reduce the risk of infection.

Over half the NHS hospitals in the UK have chosen to partner with us for our proven track record in reducing and preventing infection consistently, with our aim to deliver better healthcare faster.

To deliver a highly engaged, customer facing, effective, and responsive front-line service, whilst developing a deep understanding of each customer need, delivering on all service requirements within the customer needs.

Carry out proactive maintenance of machines in the region to pre-agreed schedules.

Carry out reactive repairs of systems in the field, as and when they occur, minimising down time and disruption to our customers.

Collaborate with the team to deliver routine customer care activities.
Communicate with the wider regional team, providing an accurate and thorough handover for continued service out of hours.
Support our customers in the delivery of decontamination programs throughout the hospitals.
Deliver on site customer training, providing a professional and engaging practical and classroom experience.
Assist on calls with customers to offer technical support.
Excellent customer service skills.
Ability to build strong rapport and maintain professional working relationships with key contacts within the hospital.
Ability to diagnose and repair electro-mechanical systems.
A competitive salary
~25 days holiday + bank holidays
~ Commitment to your Personal & Professional Development
~ Contributory Pension

Inivos is an equal opportunity employer that is committed to diversity and inclusion in the workplace.