- Proven business development experience (ideally business to business) with a track record of high performance delivery
- Strong influencing and communication skills
- Being an accomplished and effective relationship builder
- High energy, drive and enthusiasm
- Knowledge or experience of the intermediary market with an understanding of regulatory and compliance requirements
- Experience of working in financial services
- Previous experience of communicating via live chat
- A generous colleague bonus up to 12%
- Matched pension contributions up to 10%
- 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days per annum
- Colleague Mortgage and Saver products
- Development opportunities
- 2 volunteering days per year
Telephone Business Development Manager - Leeds, United Kingdom - Leeds Building Society
Description
Are you an excellent communicator with a skill for building relationships and spotting opportunities to develop sales? Would you love to be part of a motivated, friendly and supportive team in a role in which you can expect to receive lots of training, coaching and recognition?
If so, you could be a great fit to join our Intermediary team as a Telephone Business Development Manager. We are looking for a new person to join our busy team in a role in which you'll speak to other businesses including brokers and intermediary firms. You'll act as an expert on intermediary queries and conduct telephone and email campaigns to drive sales performance.
About the role
The role is phone based and you will build effective relationships with intermediary firms and brokers. You will take in bound calls from brokers and assess if the request meets our lending criteria, deal with general enquiries and take ownership of complaints. The team also use a web based chat system so any previous experience of a similar system will be beneficial.
What will you bring to the role?
We're looking for someone who can demonstrate:
The following skills/experience would be desirable (but not essential):
What do we offer you?
We have a hybrid working model, where you can work 60% from home, with the rest of your time being flexibly based at our new, sustainable head office in Leeds city centre, just 5 minutes' walk from the train station.
We offer a competitive rewards package including:
Our friendly, supportive culture will help you be the best you can be — now and in the future.
Why choose Leeds Building Society?
Our business is centred around community, people and society. We are a truly Purpose-led organisation and we're embarking on an exciting period of transformation which is guided by our strong foundations and financial security. We love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future members.
Our colleagues are at the heart of everything we do and we're extremely proud of our Inclusive Employers Gold accreditation in 2023 and our three-star Best Companies accreditation in 2022 which recognises our 'world-class' levels of engagement.
Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.
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