Housing & Welfare Officers - Walsall, United Kingdom - Walsall Council

Walsall Council

Verified Company

Walsall, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Housing & Welfare Officers - Ref: CH13023

Salary:
G7 £31,364 to £ 35,745 per annum

Working pattern: 37 hours a week 5 days a week

These opportunities are offered as fixed term contracts, as follows:

2 x 12 month
Housing & Welfare Officer
1x 18 months
Housing & Welfare Officer
1x 12 months
Housing & Welfare Officer

(Young Persons Team)
Fixed term contracts to external applicants or as secondment opportunities to existing Walsall Council employees.
Are you as passionate about helping people as we are? This could be the job for you.

A number of exciting opportunities have arisen within the Housing and Welfare Service for Housing and Welfare Officers.

Your role will include the following:

Providing a comprehensive and high quality, customer focussed housing options service to applicants.
Conduct assessments, evaluating evidence and make decisions in accordance to legislation.
Negotiate with landlords, parents and other agencies, both statutory and nonstatutory to find the best solutions to customers housing & support needs.
Determine a customer's need for emergency temporary accommodation and arrange suitable placements.
Manage a caseload and maintain accurate case records to ensure excellent customer service.
Working with young people (YP's) aged Young Person's post)
Joint working with Children's Services
Joint Assessments etc. Also working closely with Transition Leaving Care Team (TLC) pathways for care leavers (Young Person's post)

A key part of the role will be the prevention of homelessness and working with customers to remain in their homes or to assist them in finding accommodation elsewhere.

We are looking for pro-active individuals who are able to take an innovative approach to problem solving and are effective negotiators.

You will have the ability to be flexible, compassionate, and have a positive attitude when dealing with complex cases. You'll work with our established support team and the role will be challenging, frustrating at times but ultimately rewarding.

The post will require hybrid working.

Our team's core hours are as follows:

Monday to Thursday 8.45am to 5.15pm
Friday 8.45am to 4.45pm
Work outside core hours will be inevitable from time to time.

View Job Description and Employee Specification**
Closing date: Friday 1st March 2024

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers.

The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment.

Completion of an enhanced Disclosure & Barring Service (DBS) check is a require

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits.

Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

**Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community.

The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.