Summer Intern - London, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary - The national salary is £22,940, London salary is £27,000. Your salary will be dependent on your base location.

Number of jobs available - 48

Detail of reserve list - 12 Months

Region - London, South East, West Midlands

City/Town - Birmingham, Canterbury, Chatham, Chelmsford, London, Milton Keynes, Norwich, Oxford, Reading

Building/Site - BIRMINGHAM CIVIL JUSTICE CENTRE BIRMINGHAM, B4 6DS, CANTERBURY COMBINED CANTERBURY, CT1 1ZA, Chatham Medway County, ME4 4DW, Chelmsford County, CM2 0QR, EAST LONDON FAMILY COURT LONDON, E14 4HD, Milton Keynes County, MK9 2DT, NORWICH COMBINED NORWICH, NR3 1UR, OXFORD COMBINED OXFORD, OX1 1TL, RCJ ROLLS BUILDING LONDON, EC4A 1NL, Reading County, RG1 1HE, London CTS Clerkenwell & Shoreditch County Court & Family Court, EC1V 3RE

Grade - AO

Organisation Grade for MoJ - AO

Post Type - Internship

Duration of appointment - Up to 12 weeks

Working Pattern - Full Time

Role Type - Administration / Corporate Support, Operational Delivery

Job description 1

HM Courts & Tribunals Service

Job Title:
Summer Intern

Duration:
Up to 12-weeks Fixed Term Contract

Location:
Various (see 'Location' section below)

Pay Band:
Administrative Officer (48 posts)

Salary:
Within M25: £27,000 per annum (pro rata)

All other locations:
£22,940 (pro rata)

Background:

HMCTS provides administrative support for the legal system across England and Wales, they are also responsible for non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms.

It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it.

From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

The Role:

Administrative Officer

Customer facing roles, including facetoface contact with service users
Preparing papers and files for court, tribunals, hearings and meetings
Scheduling video hearings and data input onto inhouse computer systems

Being part of the operational delivery profession means belonging to a cross-government community of people.

This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Key Purpose:

Working as part of a flexible team, you will be expected to undertake a range of the responsibilities and functions specified.

It is not intended that each post will be responsible for the full range of duties.

Key Responsibilities:

Administration:

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
Creating and updating records on inhouse computer system and data input
Draft Standard letters and correspondence, minutes, notes, reports, submissions etc., according to guidelines and instructions

Operations:

Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files
Resulting courts accurately, interpreting accurately the information required on a court file
Handling counter (face to face), written and telephone enquiries
Seek innovative ways to use problem solving tools to continually improve the customer experience
Modify / adjust information and make decisions to ensure relevant guidance is given to service users

Checking & Verifying:

Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
Ensuring compliance and that administration documentation meets quality standards
Role holders may be required to cross check and validate work completed by colleagues

Collecting & Assembling Information:

For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
Work may require interpretation of source materials, preparation of bundles, chasing

Communication:

Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers to provide excellent customer service
To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Other duties:

You are required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Essential Skills, Knowledge and Criteria: