Data Coordinator - London, United Kingdom - City & Guilds Group
Description
About the role
As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds.
You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality.
About you
As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds.
You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality.
You will need good communication skills and problem-solving skills with a positive can-do attitude with a focus on producing high-quality outputs. Additionally, you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators.
For more information about the role, refer to the attached Role Profile. Please note that due to this vacancy being a project based fixed term contract, your daily tasks may only include some of the duties listed.
Our Story And Mission
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose.
Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.
At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.
We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.
Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.
What We Offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.
We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location.