Pensions Customer Support Agent - Edinburgh, United Kingdom - Davies Resourcing

Davies Resourcing
Davies Resourcing
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Davies Resourcing is looking for a customer-oriented service representative with excellent communication skills.

The customer service representative will be responsible for providing product/services information and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.


Responsibilities

  • Manage incoming and outgoing calls
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Provide support on pension contributions, account access and other pension related services.

Skills/Requirements

  • Previous Pensions experience
  • Proven customer support experience or experience as a client service representative
  • Excellent communication skills
  • Ability to multitask, prioritise, and manage time effectively

Key Details
- £160 Per Day, inside IR35 via umbrella

  • Start date
  • February 26th
  • Contract 4 months initially


  • Location

  • Edinburgh
  • Office based


  • Hours

  • Core hours (between 8am6pm)

Job Types:
Full-time, Temporary contract

Contract length: 4 months


Salary:
£160.00 per day


Benefits:


  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Experience:

Financial Services: 1 year (preferred)


Ability to Commute:

  • Edinburgh
(required)


Work Location:
In person
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