- Manage and assist the Department Quality System (DQS) self-auditing process for TOCC, facilitating continuous improvement of procedures through review and feedback.
- Provide expertise and support to Departmental Quality Representatives across airlines, ensuring alignment and improvement.
- Ensure TOCC teams have current procedural and operational instructions by continually reviewing and updating the TOCC Procedures Manual.
- Maintain compliance with timelines and priorities, overseeing and completing departmental audits on schedule.
- Ensure AOC compliance for TOCC, consistently meeting regulatory requirements for TUI Airline.
- Participate in projects and initiatives to improve standards and performance across TOCC.
- Proactively monitor and assess regulatory requirements (IOSA, EASA, national authorities) for TOCC compliance.
- Lead review cycles, recommend process changes based on regulatory updates, and oversee implementation.
- Chair meetings in absence of Performance and Analysis Manager, ensuring stakeholder alignment and timely follow-up.
- Investigate internal safety reports, identify trends, and discuss findings with management for necessary actions.
- Monitor and escalate action items, ensuring resolution and barrier removal.
- Represent TOCC at Safety Action Groups, providing updates on safety investigations and broader analysis.
- Share knowledge and collaborate with AOC Safety and Compliance Teams to ensure effective safety practices.
- Collaborate with TOCC Training Manager to implement regulatory changes and safety actions effectively.
- Previous experience in Safety & Compliance within an Operational Airline environment is essential.
- Strong attention to detail and accuracy.
- Proficient in IT systems, adaptable to evolving technologies.
- Commercially and financially aware with aviation operational, technical, and regulatory knowledge.
- Capable of collecting, analysing, and presenting data.
- Understanding of Safety Management systems and root cause analysis is beneficial.
- Effective workload prioritization and time management to meet deadlines.
- Excellent communication, influencing, and interpersonal skills across all levels internally and externally.
- Cultural sensitivity and adaptability to achieve goals.
- Flexible and responsive to rapidly changing commercial or operational circumstances.
- Proficient in business English, spoken and written, with potential for international travel.
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
- Discretionary Bonus Scheme
- Private Medical Insurance, single cover with option to add dependants
- Permanent Health Insurance
- Excellent rates with foreign exchange
- Pension scheme and life assurance
Senior Safety - Luton, United Kingdom - TUI
Description
ABOUT THE JOB
As TOCC Senior Safety & Compliance Co-Ordinator you'll be responsible for:
ABOUT YOU
ABOUT OUR OFFER
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That's why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click to find out more.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit
If you require any further information regarding this opportunity, please email
We really value your interest in TUI and will be back in touch with you shortly after the application closing date.
Do you have any questions regarding this job offer? Get in touch
Airline Talent Acquisition Team
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Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.