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- assesses team and individual skills, and puts in place training initiatives to develop proficiency.
- Effectively manages the performance of direct reports through formal and informal channels
- Responsible, along with other Technicians and Specialists for the successful planning, staffing and delivery of event requests, held within their customers fully equipped event spaces
- Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, ETC Ion lighting desk, Sony RCP 1500's and SSL L100 audio consoles
- Able to operate (or willingness to learn) other event audio-visual systems as required
- Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event
- Reports staff, customer or technical failures to their management team, and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid a repeat occurrence
- Ensures SOPs are applied, and that contingency planning is included in event support
- Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements.
- Creates, or oversees the creation, of SOP documents, completing detailed event reporting as well as utilizing internal systems.
- Performs other ad hoc duties as required by the business
- 3+ year's experience of line managing a team of AV and Events technicians at varying levels
- Strong proficiency in operating a range of installed AV equipment, including Ross Carbonite, Barco switching, Sony RCP 1500 and ETC Ion lighting desk
- Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
- Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
- Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.
Lead Staging Technician - London, United Kingdom - JacobsMassey AV Specialists
Description
We have a new opportunity for a Lead Event Technician in London to work within our client's Production team, based onsite with their customer who is one of the world's leading technology companies.
You will responsible for leading a team of Technical Specialists, Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management.
The ideal candidate should have a high technical background, proven track record of successfully planning and delivering events, strong problem solving skills, quantifiable leadership talents, exposure to installed audio-visual systems, high level experience within team and project management.
Manages, mentors and coaches a team of technical specialists, senior technicians and technicians