- Monitor and maintain development, test, and production environments.
- Collaborate with teams to ensure stability, scalability, and performance.
- Troubleshoot environment-related issues and coordinate resolution with support vendors.
- Plan, coordinate, and execute application releases across environments under change management.
- Maintain release calendars and ensure alignment with business priorities.
- Document release notes and manage deployment risks.
- Creation and usage of test scripts to ensure new functionality meets requirements
- Serve as the primary administrator for key business applications.
- Work with business teams to identify where additional value can be realised from greater or more enhanced application usage
- Work with Asset Manager, stakeholder and business owners to ensure licensing costs and usage are optimised
- Configure, update, and optimize application settings based on user needs.
- Provide user support as required.
- Ensure data accuracy, consistency, and security across systems.
- Perform regular audits and data cleansing activities.
- Support integration and migration efforts between platforms.
- Introduce controls to safe guard data entry and produce a positive impact on reporting ability.
- Maintain and prioritize technical and business backlogs.
- Work with stakeholders to define requirements and acceptance criteria.
- Track progress and ensure timely delivery of backlog items.
- Work with the infrastructure Teams to ensure backup and recovery is planned and tested
- Ensure data retention rules are applied both within the systems and backup locations
- Ensure access is managed appropriately and sensitive data is obfuscated when in non-production environments
- Proven experience in a technical analyst or systems support role.
- Strong understanding of release cycles, environment management, and application administration.
- Familiarity with ITIL practices and Agile methodologies.
- Excellent problem-solving and communication skills.
- Experience with tools such as Jira, ServiceNow.
- Knowledge of HTML, Python, SQL, scripting, or basic programming is a plus.
- Good analytical skills and attention to detail.
- Strong communication skills, with the ability to liaise effectively across teams.
- Methodical and detail-oriented in approach.
- Proactive, with strong problem-solving skills.
- Team player, able to collaborate effectively with both technical and business stakeholders.
- Flexible and adaptable to changing priorities and project needs.
- Possess the ability to immerse themselves in new technologies and applications.
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Technical Applications Analyst - Greater London - Bell Integration
Description
We are hiring a Technical Analyst who will be supporting our technology environments, managing application releases, administering business-critical applications, maintaining system data integrity, and driving backlog resolution. To help bridge the gap between technical operations and business needs, staying abreast of emerging technologies to enhance technical capabilities.
Responsibilities
Release Management
Business Application Administration
System Data Management
Information Security
Skills/Experience
Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice (click here) to know more about how we collect, use and transfer the personal data of our candidates.
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