- Extensive knowledge of specialist areas acquired through Postgraduate Diploma, or equivalent experience or training, plus further specialist knowledge or experience to Master's Level equivalent.
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Professional knowledge acquired through Degree supplemented by Diploma Level specialist training, management qualification, or equivalent and experience.
- Evidence of post qualifying and Continuing Professional Development.
- Demonstrated capability to plan over short-, medium- and long-term timeframes, and adjust plans and resource requirements accordingly
Compliance Lead NEPTS - Melbourn, United Kingdom - East of England Ambulance Service
Description
Job summary
The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.
Main duties of the job
The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trust's Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.
The post holder will ensure compliance with statutory and mandatory training, and support the Directorate's ER/HR provision, and be accountable for delivering services within the budget of the locality.
The Compliance Lead NEPTS will work with the Trust's HR Department and aligned People Strategy and Annual Workforce Plans, to identify recruitment requirements and lead in the recruitment and selection processes.
About us
We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospital, treatment centres and other similar facilities.
We can also provide transport for people who can't travel unaided because of their medical condition or frailty.
Job descriptionJob responsibilities
The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.
The post holder will work with the Local Operational Teams and manage the day-to-day requirements to ensure the compliance and ER/HR casework KPIs are aligned to the NEPTS contracts targets.
The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trusts Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.
The post holder will ensure compliance with statutory and mandatory training, and support the Directorates ER/HR provision, and be accountable for delivering services within the budget of the locality.
Person SpecificationKnowledge
Essential
Skills
Essential
Skills
Essential
Qualifications
Essential
evidence
Essential
Skills
Essential