Customer Services Assistant - Havant, United Kingdom - Active Staff

Active Staff

Verified Company

Havant, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Assistant

Havant

Full time, Permanent

Monday - Friday 8.30 am pm

Up to £24,000 DOE

We are working in partnership with a supplier of sports healthcare products for professionals, who are looking for a Customer Services Assistant to join their team.

Do you have
- at least 1 year's previous experience in a customer focused
OFFICE environment.

Sound working knowledge of Word & Excel
Excellent telephone experience
Good time management and attention to detail
Ability to work as part of team as well as independently.
Confidence in your own ability, skills and knowledge, but able to learn and listen and develop.

Reporting to the Office Manager you will

Process customer orders via Internet, Telephone, Email,
Assist customers with product selection, deliveries, order queries, upselling
Maintain CRM to ensure it is has up to date, accurate information
Liaise with sales manager to keep them abreast of any major accounts changes.
Provide administration support to sales & marketing team.

Based in Havant, with a team of dedicated people they believe Customer Service and satisfaction are key to success. The business supplies professional and amateur sports clubs, health practitioners, as well as direct to consumers through their website.

This is an environment where you will need to demonstrate a flexible attitude and provide support to all areas of the business.