Customer Property Co-ordinator - Borehamwood, United Kingdom - Crisp Recruitment

Crisp Recruitment
Crisp Recruitment
Verified Company
Borehamwood, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Title:
Customer Property Co-ordinator


Salary:
£30,000 to £32,000 + fantastic benefits


Duration:
Permanent


Location:
Borehamwood


Hours:


  • Mon-Fri 8.00am 4.30pm or 9.00am 5.00pm (Hybrid working option 12 days from home)
YOU MUST HAVE EXPERIENCE IN PROPERTY MANAGEMENT OR FACILITIES TO APPLY FOR THIS ROLE


What you want to know about this Client

  • Highly reputable established developer with a large portfolio of residential sites
  • Fostering a family feel, positive open culture and a sense of community longevity is a theme across the team

Purpose of the role

  • This is a demanding role, with lots of variety. Coordinating maintenance request across 5 sites organising maintenance team and managing each job end to end.
  • Juggling multiple task, with a meticulous approach. to offer seamless service to customers

Duties

  • Delivering exceptional customer service, answering customer queries promptly
  • Log, arrange and orgaise works
  • Scheduling and booking sub contractors
  • Allocating remedial quoted works to subcontractors and ensuring the work is planned within the clients SLA
  • Updating client portals ensuring all documentation and customer approvals are attached to our system.
  • Raising purchase orders for approved quotes.

Skills and Attributes

  • Understanding property management
  • Experience coordinating maintenance professionals
  • Confident communicator
  • Organised with the ability to prioritise
  • Exceptional Customer Service skills
  • Flexible and adaptable
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