RES Energy Specialist - City of London, London, United Kingdom - E.O.N Worldwide

E.O.N Worldwide City of London, London, United Kingdom

2 weeks ago

Full time

Description

Nexties spread positive energy

We like spreading the feel-good energy in everything we do, embracing the power of positivity and inclusivity. Are you passionate about customer service and delivering the ultimate customer experience? Do you drive change? Have you ever wanted to work in an environment where you're trusted to make the decisions? Are you excited to play your part in making a difference everyday to drive a more sustainable planet? Are you resilient when dealing with challenges? If this sounds like you then we want to know

Nexties are all over it

Our customers are our priority - we strive to always be at the top of our game, making sure we're there to answer their every question. We empower our Nexties to grow, drive your own development, be creative and proactive.
We are customer obsessed.

No two days are the same at E.ON Next. Each day presents a unique opportunity to help our customers figure out their needs and we trust you to deliver brilliant customer experiences by actively providing efficient and knowledgeable solutions, and using our state-of-the-art tech to do it. Don't worry if you don't know a lot about energy - we provide full training and learning pathways to equip you with the skills and knowledge needed to deliver these brilliant customer experiences.

We also expect you to be curious to keep learning in order to be at your best.

Nexties work hard, play hard and repeat

Nexties give their best, keeping an eye on how you're performing and smashing our goals. We don't just want to succeed, we also help each other to succeed. We celebrate our successes, giving each other big team shout- outs. Our weekly socials are great fun.

Our flexible hybrid working approach means we split our working week between home and your dedicated hub, typically 2-3 days a week in the hub. We call them hubs instead of offices - at E.ON Next we're a family and our hubs create that much needed physical space to work together, learn from each other and collaborate on some of those great ideas.

Want to hear more?

As an Energy Specialist you'll be part of our customer operations and have the most important job - wowing our customers. You'll own the customer experience end to end and consistently deliver exceptional service, taking full responsibility for your customer's journey.

You'll be empowered to look after all our customers over the phone and via email, dealing with everything from billing to meter exchanges - making our customers happy in every interaction.

We know that working end to end means you will deal with a variety of queries and sometimes these can be challenging so you'll need to be able to empathise with customers and go above and beyond to make sure their problems are resolved with fantastic solutions.

You'll be thinking on your feet and using your initiative to make your own decisions. We work fast-paced to meet our customer demand but don't worry - we face challenges together, we support one another through every problem.

Here at E.ON Next we care about each other and our business, so sitting comfortably isn't our thing. We treat each other with respect, give open and honest feedback to help us grow. We embrace our differences, come up with creative ideas and solutions to help us consistently improve the company and our customer experience. We invest in our Nexties because we know our people are the reason for our success. This is why our Employer Value Proposition makes us an employer of choice for great people looking to make climate action feel good.

Are we tempting you? What we need from you .

A passion for delivering an exceptional customer experience
Resilient and excited to solve complex problems
Good English skills both written and verbal
A committed team player
Ability to think on your feet in a fast-paced environment
Confidence in making important decisions
Drive to identify and implement change
Commitment to provide an outstanding customer journey
What you'll receive from us
26 days holiday plus bank holidays AND a guarantee of your birthday off
Access to a variety of market leading flexible benefits such as buying extra holidays,
discounts on days out, meals and retail vouchers, health and wellbeing options, plus
many more
A generous pension scheme
Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.
Weekly socials where we get together as a family to wind down
Trust - you're responsible for your customer experiences and your own development
Ownership and accountability- - you and your team will decide how you manage your time, because we know you'll care about each other, our customers, business and planet.

The Essentials
Salary of £24,196-£26,010 per annum dependent on experience
Working environment: Flexible hybrid working - expected in the office 2-3 days a week
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
Minimum of 30 hours a week. We will not be accepting less than 30 hours for this role.

We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best.
We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, variable start and finishing times.

Start date for this role is - 24th June 2024.

Energy Sector Specialist

3 days ago

Q Networkers Ltd City of London, Greater London, United Kingdom

Portfolio Executive - Energy Transitions / Infrastructure Asset Management · Take the next step in your career now, scroll down to read the full role description and make your application. · Salary - £45k - £60k + Bonus and Benefits · The Portfolio Executive, based in our London ...
Senior/Principal Energy Specialist

2 days ago

Penguin Recruitment Ltd City of London, Greater London, United Kingdom

Senior/Principal Energy Specialist – West London · CTJ69 · Permanent · £45,000 – £60,000 · This is a fantastic and brand new opportunity for a Senior/Principal Energy Consultant to become part of well know, highly respected and successful sustainability consultancy based in Lon ...
Account Managers

1 week ago

Trapeze Recruitment Services Limited City of London, United Kingdom

**Company Profile**: · Our client is an expanding and successful energy consultancy, working with nation-wide corporate, industrial and commercial clients. Consultancy services include gas, electric and water contract negotiation, contract management, energy reporting, billingval ...
Projects / Construction Solicitor

1 week ago

The Legists City of London, United Kingdom

Non -Contentious Solicitor working on a full range of projects, development and construction work for its health, social care and housing clients from across the voluntary, public and private sectors, to include; major hospital and housing developmentsand energy infrastructure pr ...
Recruitment Consultant

1 day ago

SW6 Associates Ltd City of London, United Kingdom

**Trainee Recruitment Consultant** · LOCATION: London · SALARY: Year 1 £23-26k (based on experience), OTE £40k; OTE £55k in Year 2 and £80k in Year 3 · THE COMPANY: · Join a rapidly growing, world-leading global company with operations in 17 different countries, specializing in I ...
Business Development Manager

1 week ago

ALDERMORE BANK PLC City of London, United Kingdom

**Let us tell you a bit about us** · We're a nimble and ambitious financial services specialist. Backing people to fulfil life's hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. · We are a UK-based financial services specialis ...
Recruitment Consultant

6 days ago

SW6 Associates Ltd City of London, United Kingdom

**Recruitment Consultant - Technology** · **City of London** · **£25,000 + Uncapped Commission and Excellent Incentives** · - Our client is a hugely successful recruitment agency who specialise in the technology sector. If you would like to join a business in its growing stages t ...
Commercial Litigation Associate

3 days ago

The Legists City of London, United Kingdom

Specialist Litigation Boutique London Mayfair 4 - 6 pqe Commercial Litigation Associate Our client has an exceptionally well regarded litigation practice offering the full range of litigation to UHNW individuals. Here you will work alongside other verysuccessful commercial litiga ...
Commercial Litigation Senior Associate

3 days ago

The Legists City of London, United Kingdom

Specialist Litigation Boutique London Mayfair Senior Associate Commercial Litigation Solicitor Our client has an exceptionally well regarded litigation practice offering the full range of litigation to UHNW individuals. Here you will work alongside othervery successful commercial ...
Digital Marketing Specialist

1 week ago

BMS Performance Ltd City of London, United Kingdom

The Role: This Digital Marketing Specialist is a new position within this established SaaS organisation. Reporting to the Marketing Director the objective of the role is to execute digital marketing activities across a number of channels including paid search,paid social, organic ...
Recruitment Consultant

1 day ago

SW6 Associates Ltd City of London, United Kingdom

**IT RECRUITMENT CONSULTANT** · Our client, one of the top IT Recruitment firms in London, is looking for a trainee/graduate Recruitment Consultant to join their team. With a base salary of £25,000 and an OTE of £40,000 in the first year, increasing to £60,000 in the second year ...
Technology Recruiter

1 week ago

SW6 Associates Ltd City of London, United Kingdom

**Recruitment Consultant - Sales Experience Required** · **The Business**: · A multi award-winning technology recruitment business based in London, with offices also in New York and Belfast. Their client range includes hedge funds, banks, asset managers, start-ups and more. · The ...
Technology Recruitment Consultant

1 week ago

SW6 Associates Ltd City of London, United Kingdom

**Join a Thriving Technology Recruitment Agency in the City of London** · Attention tech enthusiasts Our client, a successful recruitment agency specializing in the technology sector, is seeking highly motivated individuals to join their growing team. With a starting salary of £2 ...
Trainee Recruitment Consultant

1 week ago

SW6 Associates Ltd City of London, United Kingdom

**Graduate Recruitment Consultant** · **Trainee Recruitment Consultant** · **Location - London** · Do you want to progress quickly in a fast-paced, sales environment? Make commission and enjoy reward incentives in the process? · We have a fantastic opportunity available for a gra ...
Client Service Specialist

1 week ago

BNY Mellon City of London, United Kingdom

This role will sit within the UK Segregated Client Service team, with a named book of client responsibilities across LDI and Fixed Income strategies. · **Role Accountabilities**: · - Respond promptly and professionally to day-to-day and ad hoc client and consultant requests. · - ...
Commercial Litigation Partner

3 days ago

The Legists City of London, United Kingdom

Commercial Litigation Partner Role Leading Legal 500 Global Firm Disputes focus but full service practice My client has a top tier international dispute resolution practice which has been on the ground in London for decades. This is award winning globalfirm of specialists are loo ...
Recruitment Consultant

1 week ago

SW6 Associates Ltd City of London, United Kingdom

**RECRUITMENT CONSULTANT - RECRUITMENT/SALES EXPERIENCE?** · My client is an established, award-winning IT Infrastructure recruitment business who focus on Networking, DevOps and Information Security. Formed in 2011, they are a European market leader with offices in London, Cardi ...
Trainee Recruitment Consultant

4 days ago

SW6 Associates Ltd City of London, United Kingdom

**Graduate Recruitment Consultant** · **Trainee Recruitment Consultant** · Location - London · Are you a driven and ambitious person looking to progress quickly in a fast-paced, sales environment? · Do you want to make commission and enjoy reward incentives in the process? · We h ...
Recruiter

4 days ago

SW6 Associates Ltd City of London, United Kingdom

**Recruitment Consultant** · Previous recruitment or sales experience? · Looking to progress your career in a rapidly growing business? · My client is on the lookout for experienced recruiters interested in advancing their career within the technology market. · - Since formation ...
Trainee Recruitment Consultant

1 week ago

SW6 Associates Ltd City of London, United Kingdom

**Trainee Recruitment Consultant - Looking for Corporate Experience** · Location: London, UK · **Salary**: £25,000 + uncapped commission, £35,000 OTE in the first year · A leading Technology recruitment company is seeking highly motivated graduates to join their team. With opport ...