Technical Writer - London, United Kingdom - TradingHub

TradingHub

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About TradingHub

Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore.

We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the compliance function.

Though we have developed in the trade surveillance arena, we have always been more than that. At heart, we are a finance-focused big data firm. Our goal is to continue creating the world's leading financial markets analytics platform.

The Role

We are looking for a Technical Writer to join our Product team where you'll play a crucial role in creating documentation that enables our users to take full advantage of our products and technical concepts.

This role will require excellent verbal and written communication skills and involve collaborating with a variety of internal and external stakeholders.

In addition to technical documentation for our industry-leading products, there will be opportunities to develop online training content that helps customers utilise the full capabilities of our products.

Responsibilities:

Write and maintain material that allows our users to take full advantage of our products and build a clear understanding of the underlying analytical models
Updating existing documentation in line with our regular release schedule
Creating detailed changelogs and internal bulletins to ensure that information regarding updates is distributed both within TradingHub and to our clients
Communicating closely with various teams throughout the firm to compile information and coordinate deadlines
Supporting customer enquiries relating to systems architecture and configuration alongside
Helping to design tools to automate repetitive tasks

Requirements:

Main skills/experience:

Excellent written and verbal communication skills
Proven ability to distil complex information into clear and accessible formats
The ability to quickly grasp and understand difficult technical topics
A firm understanding of how to accommodate different audiences and purposes
Experience with markup languages such as HTML, LaTeX, and Markdown
A keen eye for detail and excellent copyediting and proofreading skills
Strong interpersonal skills for effective interteam coordination
Proficiency with Adobe Creative Suite products such as InDesign, Illustrator and Adobe Premiere Pro
Experience writing documentation for financial/fintech software products

Benefits
Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration.

By combining the best of both tech and finance, we're able to solve complex problems together and deliver meaningful results to our customers.

Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.

Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust.

These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself.

We believe in our people and invest in their growth, and together, we can sit on the right side of history.

Benefits:

Annual discretionary performance bonus
Discretionary EMI share option scheme
25 days holiday + bank holidays
Hybrid working policy
Flexible hours and informal dress code
Private health insurance including dental and vision cover
Extended maternity/parental leave (up to 6 months of fully paid maternity leave)
Company pension plan
5 days study leave towards professional qualifications
Cycle to Work & Techscheme
Death in service coverage