Customer Service Representative - Basingstoke, United Kingdom - Tate

    Tate
    Tate Basingstoke, United Kingdom

    2 weeks ago

    Tate background
    Full time
    Description

    Customer Service Representative

    Basingstoke - Hybrid working.

    Immediate start

    On-going Temp Contract, 6 months+

    We are looking for an enthusiastic and pro-active customer service professional to work as part of a team within a busy but fun environment

    Responsibilities:

    • Order Management
    • Ensure precise execution of daily tasks within tight deadlines.
    • Provide swift and thorough responses to customer enquiries.
    • Take charge of problem resolution in a timely manner.
    • Maintain accurate customer databases and handle general administrative duties.
    • Collaborate with sales efforts through proactive customer engagement.
    • Participate in meetings and conference calls.
    • Flexibility to assist with various departmental tasks as needed.

    Skills and qualifications:

    • Adaptable to learning new systems quickly.
    • Excellent communication skills across all channels.
    • Preferably, two year's experience in B2B customer service within manufacturing or distribution.
    • Proficient in IT, Numeracy and Literacy.
    • Strong team player with prioritisation abilities.
    • Attention to detail and willingness to tackle challenges head-on.

    The Benefits of Temping with Tate:

    • Weekly Pay
    • Holiday Pay
    • Pension scheme
    • High street discounts
    • Full 24/7 access to our Employee Assistance Programme

    Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

    Tate is acting as an Employment Business in relation to this vacancy.

    Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.