Configuration Specialist - London, United Kingdom - East London NHS Foundation Trust

Description

Job summary

We are seeking a talented and experienced ServiceNow Configuration Specialist to join our team. The ideal candidate will have a strong background in IT service management and a proven track record of configuring and customizing the Service Now platform to meet the Trust's requirements. You will work closely with stakeholders to understand their needs and translate them into Service Now solutions.

Main duties of the job

Responsibilities:

Configure and customize the ServiceNow platform to meet the Trust's needs

Work with stakeholders to gather requirements and design solutions that align with our goals

Develop and maintain configuration documentation

Collaborate with cross-functional teams to implement and test new configurations

Provide support and troubleshooting for ServiceNow-related issues

Stay current on industry best practices and new features of the ServiceNow platform

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

Fore more information about this vacancy. Please refer to the attached detailed job description and main responsibilities.

Education/Qualifications

Essential

Desirable

Experience

Essential