French Speaking Customer Service Administrator - Marlow, United Kingdom - Chiltern Recruitment Ltd
Description
Our client a family run company in Marlow are seeking a
French speaking Customer Service Administrator this is a minimum 4-month contract.
Key Responsibilities
- Daily contact with existing customers
- Generating enquiries from customer contact calls
- Providing proactive customer outreach
- Updating contact details on customer database
- Managing enquiries/quotes
- Ensuring products are delivered on time to customers
- Meeting/surpassing minimum levels of customer contact and enquiry levels
- Customer liaison regarding order process and delivery
- Liaison with other departments as required
Essential Criteria
- Fluent in French
- Previous customer service experience
- Excellent communication skills (verbal and written)
- Ability to work independently and as part of a team
- Selfmotivated with ability to multitask and prioritise
- Excellent Microsoft Office skills
- Excellent accuracy and attention to detail
- Good time management
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