People Tech Lead - London, United Kingdom - WPP

WPP

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**
Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive.

WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.

We are building a new team to support our global People Platforms, both current and those scheduled for future deployment.

This role will report to People Technology Product Manager the purpose of this role is to provide technical leadership and delivery for our first global payroll consolidation platform.

This role will manage SDLC and ITIL processes such Incident, Request, Change and Release and will also be the escalation point for P1 tickets and the preparation of regular service reports, that will be presented to the business, detailing service level performance.

The position will also provide technical leadership in multiple go-live activities on future releases including integration builds access management and security, user permissions policies and governance and data.

It is key that relationships are built both with IT colleagues and OpCos to ensure effective platform support and alignment to WPPs transformation vision and journey.

This is an exciting and varied role in a dynamic organisation where you will work with the wider WPPIT and Global People Teams to provide a world class level of platform support and development on a day-to-day basis.

You will also work with the WPP Implementation Team and People Teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

Provide technical and strategic expertise and leadership into the project providing clear guidance on technical best practice for global payroll consolidation
Establish BAU processes and oversee technical support for the selected platform
Oversee the technical delivery of the new global consolidated payroll platform, helping our People Team make informed decisions on the technology to implement
Identify the extent of change and provide guidance to the Company
Provide high intensity support immediately after deployments
Manage relationships both with thirdparty support and internal stakeholders. Effective listening, communication and monitoring of issues and ensure continued communication.
Ensure an effective handover to the thirdparty support team
Manage enhancement requests from the business on their feasibility, priority and cost. Communicate effectively on all release notes and understand how these will impact WPP instance.
Manage deployments and enhancements from concept to delivery on time, on budget and exceeding customer expectations
Streamline user journeys and provide consistent, highly impactful enduser experience
Develop requirement specifications obtaining input from the user base, deliver midbuild demonstrations as required to obtain feedback and sign off
Safeguard global design standards and principles against competing requests for change
Provide input and support to the Global Product Owners within the People Team

Who you'll be working with:

This People Technology Lead will report to the HRIS Manager, and will have primary responsibilities to support Global Payroll Platforms.

What you'll need:

Global Payroll Platform Strategy, Deployment and Support experience in a complex organization
Understanding of HR processes (Payroll) and systems in a global organisation
Understanding of Workday Payroll interfaces and process a benefit
Develop trusted relationships with key stakeholders within IT and acro