- and building a positive rapport with clients and engaging with senior stakeholders
- and co-ordinating cleaning staff, supervisors, and periodic teams
- smooth day-to-day operation of the service with compliance with industry standards and in line with health and safety legislation
- control of contracts and ensuring they are run to budget
- reports ahead of client visits
- new contracts to include reporting, recruitment, stores ordering, and supply chain management
- and selecting strong and responsive team members
- timesheets including payment and control of the wages budget
- with and managing service partners
- innovation for the account and being proactive in creating and promoting a one-team approach
- experience in the cleaning industry along with commercial awareness is essential
- account management experience
- management and delegation experience
- understanding of Health and safety requirements
- to adapt well to any working environment and have excellent communication skills
- of HSEQ, RAMS, CISHH
- organisation skills, competent in IT, and can present new ideas and methods using initiative in order to maximise the level of service and innovations
Head of Operations - London, United Kingdom - Metzger Search & Selection
Description
Job Description
Head of Operations - Cleaning
Location: Central London
Salary: Up to £65,000 plus benefits
Our client is a market leader in its field and delivers high-quality cleaning and support services in the Corporate, Professional and Commercial Sectors. Their passion for people, quality, sustainability, and innovation is at the heart of the business and they aim to be the employer of choice in the industry.
They are looking for a multi-site Head of Operations to liaise with clients daily and build strong relationships based on customer focus and care.
Responsibilities include:
To be considered for this role you will need the following skills, experience, and attributes:
Please note that a minimum of 40 hours per week is required to meet client requirements. Working hours are flexible but will involve some weekends.
If this sounds of interest please send your CV in Word format, quoting reference 32113/LT/LTZ detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch.
We regret we cannot take telephone enquiries relating to this vacancy, due to the high level of responses expected.