Managed Service Change Management Professional - Chesterfield, United Kingdom - BT Group

BT Group
BT Group
Verified Company
Chesterfield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Managed Service Change Management Professional


Job Req ID:24634
Posting Date:24 Oct 2023
Function:Business Enablement
Location:Barlborough, Chesterfield, United Kingdom
Salary:Competitive Salary + Benefits
Recruiter: Krystle James

Hiring Manager:
Phil Marsh

Career Grade:
E

Internal Closing Date: 03/11/2023

Why this job matters

  • You'll be accountable for driving programmes across your directorate, dealing with our biggest transformation programmes across service.
  • You will be responsible for ensuring the very latest customer service thinking is at the forefront of everything we do by identifying and implementing best practice
A change expert of Business Improvement or Programme Management, with experience of Agile and Waterfall delivery methods, with the ability to coach and mentor newer team members in the change community which enables improved delivery across the Business improvement and programme management community


What you'll be doing

  • Responsibility to drive workpackages of up to £1 million cost benefit delivery
  • Responsible for Ensuring Operational Directorates change programmes are governed robustly and managed appropriately across all quality gates
  • Business case design, sign off and approval as required
  • Accountable for Ensuring external stakeholders are informed and consulted as appropriate throughout the programme delivery journey, production of programme collateral to be utilised with all external stakeholders.
  • Responsible for representing programme performance at key strategic forums such as Operational Reviews, functional, service wide and market unit aligned board sessions

Role is Located in Barlborough, Hatfield, Belfast, Thurso, Darlington. Hybrid (3 days office based & 2 days remote). Mon-Fri 9-5. SC clearance Must be obtainable.
Essential Skills
-
Storytelling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.
-
Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g., business KPIs, business cases)
-
Change Expert: Proven track record in the field of Business Improvement (Six Sigma) and/or Programme Management (APMP, Prince2) and/or Agile Methodology
-
Collaborative Partner: ability to work collaboratively with teams across Service, Enterprise, and Technology
-
Stakeholder Management: able to engage at all levels of the organisation.

  • What We'd like to see on your CV
  • Championing change within Service, promoting all positive aspects of change to all involved or impacted.
  • Finding best practice internally and externally, ensuring that Service is leading and driving change.
  • Leadership of direct and virtual teams focus on quick and agile, role modelling values and coaching for best performance.
  • Benefits
  • Competitive salary
- % on target bonus

  • 25 days annual leave (plus bank holidays), increasing with service
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan
  • Option to join BT Shares Saving schemes
  • Discounted BT products including broadband and BT Sport
  • Access to 100's of retail discounts including the BT shop
LI-Onsite, #LI-Hybrid, #LI-Remote

  • With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
  • We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new startups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
  • We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
  • As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multiskilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:


  • Although these roles are listed as fulltime, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.**DON'T MEET EVERY SINGLE REQUIREMENT?
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