Aftersales Manager - Mansfield, Nottinghamshire, United Kingdom - Evans Halshaw

    Evans Halshaw
    Evans Halshaw Mansfield, Nottinghamshire, United Kingdom

    Found in: Jooble UK O L C2 - 1 week ago

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    Aftersales LeaderEvans HalshawNissan, MansfieldCompetitive salary with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servicesNissan, Mansfield are recruiting a Aftersales Leader to oversee their workshop, Service Advisors and parts department.

    We are looking for a candidate with past automotive aftersales experience. What does the role of an Aftersales Leader involve?

    • Ensure all warranty and repair work is carried out adheres to manufacturer and company standards
    • Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives
    • Management of accounts, budgets and costs for the whole department.
    • Regular review of pricing policies and ensuring appropriate legislation is adhered to
    • Leading the team, setting clear targets and KPIs, to excel and over achieve these
    • Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations
    • Enhancing levels of customer service to achieve a high CSI score for the departmentWhat do you need to succeed as an Aftersales Leader?
    • Collaboration is at the heart of our culture, and it's the power of our group coming together that unlocks our potential to transform automotive retail. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities.