Customer Service Advisor - Nottingham, United Kingdom - MBA Group

MBA Group
MBA Group
Verified Company
Nottingham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

In return, you can expect a competitive salary, remote working, flexible working, 25 days annual leave, attractive pension contribution and supported career development.


The Customer Service Advisor will be responsible for:

  • Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients
  • Understanding customer and client needs and ensuring claims are managed accordingly
  • Build relationships with key stakeholders, both internal and external
  • Work to set KPIs and client SLAs
  • Promote honest feedback and continuously look to improve the claims handling process.
  • Champion the company's ethics and values

The Customer Service Advisor will need to have:

  • Personal Integrity
  • aligned with company values
  • Possess a true 'can do' attitude
  • An eagerness to learn and develop themselves.

Job Types:
Full-time, Permanent


Salary:
£20,000.00-£25,000.00 per year


Supplemental pay types:

  • Bonus scheme

Work Location:
One location
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