Internal Sales Supervisor - Belfast, United Kingdom - Adecco UK

Adecco UK

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Internal Sales Supervisor

The role of the Internal Sales Supervisor is to manage the day-to-day operation of the internal sales function in the most cost efficient and customer focused manner while being fully compliant with all relevant legislation, regulation and in line with company policy and procedures.

To ensure a high level of customer service is provided to our customers and manage productivity within the parameters of Health & Safety and Quality.

KEY RESPONSIBILITIES

Responsibility for internal sales
Develop and manage a strong, focused internal sales
Ensure high performance levels for internal sales
Ensure training is up to date in relation to product and procedural
Engage in risk management assessments with group H&S.
Responsible for the implementation of company policies and procedures in relation to performance management, H&S, SOP's and SLA's.
Coordinate with procurement, transport and warehouse teams to implement SOP's
Ensure regular colleague engagement and
Manage the flow of information to external sales in relation to project or pricing
Ensure administration of invoicing, crediting, filing, scanning, and general admin is kept up to date.
Manage sales targets
Price list and catalogue
Ensure cash sale accounts are balanced in line with company
H&S considerations and weekly
Oversee the Belfast Trade Counter

KNOWLEDGE REQUIREMENTS

Proven track record in customer service management experience, preferably within the construction product supply Industry.
More than one year's experience of managing a team in a fastpaced customer service / internal sales office environment.
Knowledge of best customer service & administration
Proven experience of implementing high standards of Health and
Good computer knowledge including Microsoft
Selfmotivating, good interpersonal
A proven track record of delivering results against KPI's and
Strong customer focus and a commitment to providing a quality
Good communication skills, with the ability to influence others to deliver
Strong time management, organisation, and planning
Ability to support and motivate a
Commitment to learn and develop new

PERFORMANCE MEASUREMENTS

Sales order input
Completion of cash sale
Quotation and project files up to date and in
Customer service
Collect sales
Internal sales efficiency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Neil McCallum