Customer Records Administrator/Underwriter - West Yorkshire, United Kingdom - pyramid8

    pyramid8
    pyramid8 West Yorkshire, United Kingdom

    1 month ago

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    Description

    Reference: P8JOB5598 |Specialist area: Administration |Sector: Insurance

    Pyramid8 are working with our client based in Wetherby. Our client is a well-established business, who specialise in Financial Service.

    Due to headcount increase our client is now looking to recruit a Customer Records Administrator/Underwriter.

    Our client offers outstanding customer support through various channels, including email, phone, and postal services, all supported by our state-of-the-art customer record management systems.

    It's important to note that this role is NOT a sales position and does not entail face-to-face interactions with customers.

    Working Hours: Monday to Friday 8:45 am - 5:15 pm, and 9:00 am to 1:00 pm, 4 Saturdays per annum on a rota basis.

    Key responsibilities:

    • Communicate with customers via phone, email, and post.
    • Perform administrative tasks related processing Renewals, New Business, Mid Term Adjustments, and dealing with general cover related customer queries.
    • Communicate with insurers, RICS surveyors, Loss Adjustors.
    • Handle and respond to product queries from clients efficiently and accurately.
    • Collaborate within a team to provide the necessary support to our valued customers.
    • Essential experience in property-related insurance, in either underwriting, policy administration or claims.
    • Confident communication skills, both written and verbal.
    • Previous office-based, customer focused experience is essential.
    • A positive attitude and ability to provide clear information to customers over the telephone. Proficiency in navigating IT systems for administration tasks.
    • Excellent attention to detail.
    • Excellent base salary
    • Pension
    • Generous Holiday entitlement
    • On-site parking

    If you feel you have the relevant attributes for this role, please forward your up-to-date CV for consideration.

    #J-18808-Ljbffr

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