Customer Service Executive - Slough, United Kingdom - Uxbridge Employment Agency

Uxbridge Employment Agency

Verified Company

Slough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Are you a customer service superstar looking for a role within a small business, where achievements are easily regognised and rewarded?

My client, a fabulous privately owned organisation with fantastic product offering, are now seeking an experienced Customer Service Executive to join their current successful team.

The company are full of down to earth and bubbly characters so they are lookingfor a likeminded person to join them and be with the company long term

There is progression available for career driven individuals and full support and training will be given when first starting out.

Role responsibilities:

Answering calls
Taking orders over the phone
Covering the live chat system
Speaking to the warehouse team re ETA'S, delivery queries etc
Contacting customers to advise of any out of stock products or delays and offering alternatives products if needed
Retaining product knowledge

Experience/skills required:

Previous experience within a busy customer service department
Strong IT skills and comfortable using multiple screens
Fantastic telephone manner and strong writing skills
Must be comfortable being alone in the office for short periods of time
Will thrive working in an upbeat office with lots of banter

Due to the location of the business applicants must be a car driver with their own car
What you need to do now

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