Office Operations Specialist - Gaydon, United Kingdom - Nexere Consulting

Description

Job Description

We are currently seeking an enthusiastic Office Operations Specialist to join our team on a 1-year contract basis. The successful candidate will play an active role in driving their workstreams within the business management team to make a measurable impact on department excellence, culture, and transformation.

Responsibilities:

• Support Business Operations, KPIs, and Transformation.
• Support specific events, planning, and execution.
• Manage security control for access to relevant document retention portals and restricted software licenses.
• Improve department asset utilization.
• Report for Annual File Review.
• Accurate and clear reporting of all data types and identification of duplicate files to increase efficiency for all department users, ensuring the availability of current storage.
• Liaise with internal IT and Facilities teams regarding capacity planning for users.
• Construct relevant Process Document Guides, including How Tops/Single Point reference guides, and maintain knowledge of 'Best practice' methods.
• Support Ride and Drive Benchmarking events, which requires a clean driving license.
• Monitor office stock and coordinate upgrades (IT equipment, desks, lockers, chairs, DSE provisions, etc.).
• Support teams with IT hardware and software audits as required.
• Coordinate new starter onboarding and planned leaver offboarding equipment.
• Plan organization resources moves for co-location.
• Ensure office move delivery, ensuring all IT has the correct setup post-move.
• Manage software requests and filter application access to the relevant areas of Digital for the department.
• Act as an escalation point for IT-related issues within the department, supporting engineers and other colleagues to manage resolutions through our third-party supplier.

Skills Required:

• Knowledge of IT hardware and software.
• Working knowledge of Microsoft Office Tools.
• Knowledge of DSE connectivity end-user requirements.
• Experience of project delivery.
• Experience of Security Control for access to relevant document retention portals and restricted software licenses.
• A clean driving license.

Experience Required:

Customer service background with working knowledge of IT hardware and software.

Experience Preferred:

• Office Moves Project Delivery.
• Background in IT.