Business Support Officer - Bradford, United Kingdom - Bradford Metropolitan District Council

Tom O´Connor

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Tom O´Connor

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Description

Department of Children's Services

Education Psycology Team
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Business Support Officer

Band 6:
£23,893 pa - £25,979 pa (Pro rata for Part Time Posts)


35 hours per week - Term Time Only

Permanent

Based at Margaret McMillan Tower


The SEND Services would like to recruit a Business Support Officer who is enthusiastic, customer focused and flexible to work within the Education Psycology Team and the Social communication and Interaction Team (SCIL Team).


You will provide administrative support assistance as and when required, general office duties, including the use of Microsoft Office packages, CIVICA & Capita ONE systems for data entry, front line customer contact providing exceptional customer service, dealing with confidential information, updating electronic diaries, taking meeting minutes, Word processing, course planning support and processing of course bookings, and have the ability to deal with customer queries, raise purchase orders on SAP and deal with vendor queries.


  • Be a team player and have a flexible approach to the role
  • Be able to work on their own initiative
  • Have excellent organisational skills and be able to deal with conflicting demands
  • Be able to communicate verbally and in writing with a wide range of people
  • Have experience of working in a busy office, working to deadlines, organising own workload and prioritise accordingly. Also be able to work at home effectively and efficiently.
  • Work proactively with key staff and managers to provide an interface between services, members of the public, other public sector bodies and external agencies.
  • Have the highest standards of customer care and professionalism
  • Be able to deal with and resolve requests for advice/help
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An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.

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_Equality, Diversity and Inclusion is at the heart of what we do as a Council and the people we support. We have a number of self-directed Staff Networks (Disability, LGBTQ+, Race Equality, Women's Voice, Working Carers and Young Persons) which assist in providing a voice and support mechanism to colleagues._

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_The RESPECT Allyship Programme is also available to all staff, which offers opportunity to learn more about the diverse communities & groups, and provides additional benefits and resources to its members. This is part of the RESPECT Campaign, which is the Council's Internal Equalities Vision for staff and its ambition to build an truly inclusive workforce, where everyone can be their true selves at work._
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Closing Date: 5th January 2024

Interview date: 18th January 2024

Please find attached The Job Profile:Business Support Officer JP.PDF

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