Business Process Owner - Willenhall, United Kingdom - ASSA ABLOY

    ASSA ABLOY
    ASSA ABLOY Willenhall, United Kingdom

    Found in: Talent UK C2 - 1 week ago

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    Description

    Business Process Owner

    Can you bring your Process Improvement skills to our IT department? Join our team based in Willenhall and enjoy a collaborative culture that empowers you to build a career you can be proud of.

    What would you do as our Business Process Owner

    As our Business Process Owner, you will become a part of a market leading enterprise, implementing and designing new solutions to help ASSA ABLOY thrive in a rapidly changing market. Primarily working within the ERP system, this role will engage with all UK business units to understand challenges and present solutions to overcome these. Additionally this role will be key to future projects, migrating the UK organisation onto a new ERP platform.

    You would also:

  • To understand the business needs and translate into tasks and actions that support the achievement of objectives
  • Responsible for continuous improvement of the ERP system and it processes
  • To manage Change Request submissions after initial rationale and feasibility against objectives versus practical/operational needs
  • Provide maintain all required records (knowledge bases, change requests, support tickets) in our Service Desk solution
  • Project management of key software projects within the Customer & Sales areas when relating to the ERP
  • The skills and experience you need
    We are looking for someone who:

  • Takes ownership and delivers