- Supporting the contract administration processes for clients and contractors ensuring timely and accurate completion providing updates to the client and internal teams
- Supporting the resourcing administration process for new and existing client contracts providing updates to the client and internal teams
- Supporting in the account review process for client, collating progress information to be shared
- Supporting in invoice queries from the client and escalating to the finance team
- Compliance administration and support on internal auditing tasks and processes
- Maintaining, updating and developing the operation systems and tools that we use - HubSpot, Salesforce, Trello, Google Drive etc
- Supporting the onboarding of new consultants onto client projects, liaising with internal teams - CV formatting, security clearance and onboarding forms
- Excellent organisational skills
- Ability to prioritise and multi-task, with a flexible approach
- Focus on attention to detail and accuracy
- Good communication skills and ability to develop effective working relationships
- Able to work independently and help to deliver high levels of internal customer service to the wider team
- Previous experience in an account executive/management role would be advantageous
Client Operations Co-ordinator - Leeds, United Kingdom - DiverseJobsMatter
Description
JOB DESCRIPTION
About The Role
We are recruiting for a Client Operations Co-ordinator to join our growing team and support our Business Development and Delivery teams. This role will predominantly be internal facing however there will be the opportunity to work with our clients.
We are looking for someone who will enjoy working in a fast paced environment whilst providing high quality admin support to the Client Operations and Business Development teams.
This is a hybrid role with a requirement to be in an office on an adhoc basis.
Your role in a nutshell:
About the Candidate:
People are at the centre of everything we do. We're a diverse and close-knit community united by a love for solving complex problems for our clients and their users. We take a common sense approach to getting things done. We get things wrong, we learn from experience and we adapt. We stay curious and never stop learning.
We don't need you to have any certificates or qualifications, but we do need to be confident that you can demonstrate the following: