Clinical Applications Lead - Birmingham, United Kingdom - Birmingham Women's and Children's NHS Foundation Trust
1 week ago
Description
The postholder will be responsible for managing the Clinical Application Team and abroad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the suite of ICT Clinical Systems.
The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and procedures.
To provide management of the Clinical Systems and its users by working on rotation between Birmingham Children's Hospital and 90 Vincent Drive.
PROFESSIONAL
- The postholder will be responsible for managing the broad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training, and user support for the suite of ICT Clinical Systems.
The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and procedures.
- The ICT Clinical Applications Lead will have a responsibility for nominating an 'owner' for specific BWC Systems in addition to ensuring all staff can provide cover for each other's specialist systems and other general system support. Each member of Clinical Application Support will be required to provide Subject Matter Expert (SME) knowledge to their 'primary systems'.
- The Clinical System team must adhere to standard protocols and procedures in order to appropriately support staff and escalate accordingly. Staff are required to provide expert support and general user support /training for colleagues outside the ICT Department.
- The postholder is required to participate in the Clinical System On-Call Service
- Balance the needs of competing demands within a complex, high work volume environment and allocate ICT Support resources following prioritisation and escalate issues as judged appropriate to the appropriate senior manager.
Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work.
Importantly, it also gives us a greater voice in shaping the future of family-centred care.Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.
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