- 20% - Organizing events, scheduling retail training, and selling days to assist key retail partners.
- Daily training activities at Space NK, Harrods, JLP, and Selfridges.
- Establish strong rapport with all staff.
- Lead by example and foster enthusiasm for the brand and products within the in-store teams.
- Promote proactive relationships with competitors' brand ambassadors.
- Regularly update your line manager on store activities.
- Maintain a luxury image reflecting the Sarah Chapman brand standards.
- Adhere to store dress codes or mirror the Sarah Chapman image at retail partners.
- Dress appropriately at events following the brand's color scheme and wearing smart, well-maintained attire.
- Alignment with core values of Integrity, Resilience, Commitment, and Innovation
- Exceptional communication skills for effective interaction with retail partners and customers
- Passionate about the beauty industry and skincare
- Customer-centric approach to work
- Strong organizational and planning abilities
- Commercial awareness
- Tenacious, self-motivated, and proactive in overcoming challenges
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Retail Training Executive - London Area, United Kingdom - Sarah Chapman London
Description
Role:
The Retail Trainer will be responsible for providing retail training at all Sarah Chapman accounts in the UK and Ireland for the Skinesis product range, aiming to position Sarah Chapman as an expert in luxury skincare and the go-to brand for skincare solutions.
Reporting directly to the Senior Commercial Manager, you will collaborate with the Sales Team to offer store support. Your focus will be divided with 80% of your time dedicated to training in stores and 20% on selling at the store and hosting events.
Regular travel to partner retail stores will be necessary, including overnight stays and longer journeys as required.
Your role involves supporting retail sales, motivating sales teams, promoting new product launches, and enhancing brand standards. In addition, you will collaborate with retail partners on sales events and initiatives.
Responsibilities Breakdown:
Training Role:
You will engage in in-store brand training for new staff and product launches, allocating incentives per store group to boost sales from your training sessions. It's crucial to follow up with beauty teams to ensure completion of online education modules and provide support through training videos.
Development:
Receive training in the Sarah Chapman Retail Facial for sales opportunities and keep updated on new product launches through the Head of Global Education.
Relationship Management:
Appearance Expectations:
Requirements:
