Service Administrator - Milton Keynes, United Kingdom - wild recruitment

Description

Are you someone who exudes positivity?

Do you like to be the go-to person and a represent the business to the highest standards?

If you are meticulous and have a passion for supporting clients and colleagues. Then this could be the perfect role for you?

This is great opportunity for an individual who is looking for a diverse administration role as a Service Administrator, this is working for a successful organisation with longstanding employees who always look to recruit within. You will be responsible for managing the day to day activities of the service department, managing engineers workload, communicate with customers and ensuring all relevant paperwork is up to date.

Responsibilities:

• First point of call for all in-bound calls
• Communicate to customers and suppliers via phone call and email
• Making sure calls are answered in a timely manner
• Manage service requests
• The efficient planning of all engineers and workloads
• Making sure service job reports are sent in daily
• Always being proactive when engineers need support
• Working closely with the Regional Service Managers

What we are looking for:

• Can manage a high workload and work well under pressure
• Able to action in a customer centric manner
• Excellent communication
• Be able to follow processes with high attention to detail