Business Support Administrator - Birmingham, United Kingdom - Hall Green Health

Hall Green Health
Hall Green Health
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
To provide a comprehensive administrative and support service to the Practice Management team and GP Partners. Manage the smooth and efficient running of the senior management team on a day-to-day basis. To deal efficiently with all correspondence, monitoring telephone enquiries, answering queries and quickly providing information, as appropriate. To co-ordinate formal and complex meetings, including preparation of board agendas, minutes, reports and hospitality.


To draft letters and responses on behalf of the Practice team and produce accurate letters, minutes, reports and presentation work as required.

Multi-task and plan work for short, medium and long term timescales. Plan and organise sometimes complex activities requiring adjustments to be made e.g. resolve conflicting diary appointments and arrange meetings with a number of participants with complex diaries.

To receive visitors and organise hospitality as required providing support to Practice internal and external events e.g. patient education, staff celebrations.

To maintain efficient systems to ensure that deadlines for the receipt of reports and responses are met and actions implemented.

Review GP TeamNet ensuring outstanding items are highlighted and progressed with the Practice management team and staff accordingly.

Support capacity planning and book GP locums direct and via Lantum. Support HR administration including annual leave requests, recruitment and selection, new staff induction days, training and development. To contribute to the successful delivery of practice projects to agreed timescales, defined standards and quality expectations. This will include maintaining project files, resources, assisting in project planning and tracking delivery of activities.

Manages own projects when required. Resolve day to day problems independently. Acts professionally and adheres to strict codes of confidentiality regarding practice business / staff matters. Any other duties commensurate with the role.
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