Operations Manager - Edinburgh, United Kingdom - ADAGIO

Description

The Operations Manager reports directly to the Cluster General Manager and acts on their behalf in their absence, is responsible for the entire operation including Food and Beverage, Rooms, Guest Experience and Sales and Marketing.

Your role is to enforce standards and, to guarantee a consistently high quality guest experience, coordinate all aspects of the operation to ensure that each department functions at an optimal level in key areas including service, revenue generation and cost management.

•Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.

•Excellent communicator with well-developed stakeholder management skills (internal and external)

•Exceptionally organised with the ability to efficiently prioritise manners.

•Ability to remain calm when under pressure.

•Ability to work a flexible roster including mornings, evenings, weekends and public holidays

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Adagio's limitless possibilities.

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.