Customer Services Acccount Executive - Yate, United Kingdom - WestRock
Description
Position highlight:
the job holder is responsible for the account management of the existing customer portfolio.
The successful applicant will ensure customer orders are entered on the system in an effective and efficient manner whilst developing a long-term professional relationship that enables them to maximise sales, margins and profit opportunities.
How you will impact WestRock:
- Proactive account management
- Manage day to day customer orders and liaise between the customer and all internal departments
- Management of customer stocks through order processing
- Responding to pricing and estimating enquiries from existing customers
- Report monthly KPIs to customers and line manager
- Working closely with all internal departments
What you need to succeed:
- Dynamic attitude to scheduling processes and stakeholder communication.
- Taking an evenhanded approach in all interactions to achieve the best possible outcomes.
- A perpetual zest for improvement.
- Be accountable and always make sure you are always setting the best example to your colleagues.
- An agent for change, who is driven, proactive, adaptable, and flexible.
- When completing tasks before you pass to the colleague who is dealing with the next step "Think have I done everything I can to help that person"
What we offer:
- Corporate culture based on integrity, respect, accountability and excellence
- Comprehensive training with numerous learning and development opportunities
- A career with a global packaging company where sustainability is of the utmost importance
Work Location:
In person
More jobs from WestRock
-
Print Minder
Leicester, United Kingdom - 3 days ago
-
Customer Services Account Executive
Wrexham, United Kingdom - 3 weeks ago
-
Trainee Cut
Belfast, United Kingdom - 2 weeks ago
-
Customer Service Account Executive
Newcastle upon Tyne, United Kingdom - 5 days ago
-
Credit Controller
Nottingham, United Kingdom - 4 days ago
-
Structural Packaging Designer
Great Yarmouth, United Kingdom - 1 week ago